When you're looking through reviews and ratings of companies that you could be looking to use, you want to make sure that they all are positive. One of the areas in which they should have a positive review in is how friendly and welcoming you are. For companies, if they are not welcoming to a new customer, it goes to show exactly how they feel about doing the job. An eager company goes a long way because they are welcoming your business and want to do the job for you and do it right. All too often, companies lose customers because they just aren't friendly or they don't seem interested in the job the customer has for them. As a costumer, you don't want that company working for you. Read the reviews to see if anybody has had any issues with the type of service or friendly demeanor the company has. Having a company that isn't welcoming will make working together and communicating that much more difficult in getting the job done right.